Access Home Health
HomeServicesReferInsuranceAboutCareersBlogContact
Your rights

Nondiscrimination and Language Assistance

Free language help and aids for people with disabilities, and how to file a complaint.

Nondiscrimination

Access Home Health complies with applicable federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity, or diagnosis (including HIV/AIDS) in admission, treatment, participation in programs, or employment, whether services are furnished directly or through contractors. This complies with Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, Section 1557 of the Affordable Care Act, and 45 CFR Parts 80, 84, 91, and 92.

Free aids and language services

We provide free aids and services to people with disabilities (qualified sign-language interpreters, large print, audio, accessible electronic formats) and free language services to people whose primary language is not English (qualified interpreters and translated documents).

How to request help or file a grievance

To request these, or to file a discrimination grievance, contact Will Hyder, DPT, Administrator at (844) 808-9096. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights: 1-800-368-1019, TDD 1-800-537-7697, or online at ocrportal.hhs.gov.

Language assistance

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (844) 808-9096.

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele (844) 808-9096.

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (844) 808-9096。

Questions about care at home?

Call and a nurse will answer them. No commitment, no cost.

Call 844-808-9096Refer a patientPhysicians: fax orders to 904-638-8752